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Contact Your Elected Officials Regarding Third-Party Food Delivery

Fix Food Delivery, Call Your Councilperson

Third-party delivery services, such as DoorDash, Grubhub, and UberEats, charge restaurants commissions as high as 30% and additional fees on orders through affiliated phone numbers and webpages, cutting into already-thin profit margins. Restaurants not interested in these services may struggle with being added without their knowledge. As a result of restrictions on in-person dining during the COVID-19 pandemic, these issues have become amplified.
In May, legislation was enacted by New York City capping third-party delivery service fees at 20% and prohibiting delivery companies from charging restaurants for calls that do not result in orders. However, this cap on fees is above the 10% cap initially proposed in New York City, the 10% cap enacted by executive order in Jersey City, and the 15% caps in major cities including San Francisco, Seattle, and D.C. These protective policies in New York City also end 90 days after the reopening of on-premise dining – long before restaurants can recover.
This behavior by third-party delivery services threatens the continued existence of independent restaurants across New York City, and stronger legislation is needed. 
Calling your Council Member helps your voice get heard in the discussion surrounding third-party delivery services. Use one of the scripts below or write your own!

short script

Hi, my name is ___________ and I live in the council member’s district. I’m calling in support of legislation protecting restaurants from high fees from third-party delivery apps. I urge you to help our restaurants stay in business and pass legislation to extend the 20% cap on fees beyond 90 days.

long script

Hi, my name is ___________ and I live in the council member’s district. I’m calling in support of legislation protecting restaurants from high fees from third-party delivery apps. Compared to other cities in the U.S., the legislation on delivery services passed by the Council in May sets a higher cap on fees, and it ends 90 days after reopening, threatening the ability of restaurants to stay in business. I urge you to pass legislation to lower and extend the cap on third-party delivery fees.

find your council member below

You can find your City Council district at the New York City Council’s page here. Contact information for Members is below.
You can read more about Int. No. 1908-B and Int. No. 1898-A, the May legislation on third-party delivery services, on the City Council’s website.